We were the second customer of the day at the Triadelphia W.V store,we ordered a cheeseburger,a little cheeseburger,and a regular frie,after we sat down I said to my wife that doesn't look like a regular frie,I showed the employee and he gave me another cup full,as we ate our burgers my only had 11/2 burgers on it, and my wife's had a half a burger on it,this was on August first at 10:58, we paid $24 and some change for the meal,I've eaten at five guys in Destin,Huntington WV.and Triadelphia several times,never had a bad meal,To top it off my burger was a mess,half off the bun,I emailed five guys the day it happened,and got no response,We paid a lot for the experience of a classic burger,which was not delivered,sincerelyPatty&jeff Whitehouse.
Product or Service Mentioned: Five Guys Burger.
Reason of review: Poor customer service.
Monetary Loss: $24.
Preferred solution: Let the company propose a solution.
I didn't like: Shorted food.