At this new location in Aventura Mall 5th Floor. 1/3/2017, 1:14:43 PM , Order ID: AAAE4F2YACAZ, employee: BASHIK M , store # FL-0395, Ordered 2 Reg.
Cajun Fry & 1 Bacon Cheese Burger. At order, I asked for Fries for my Mother... Separate Bag. She said of course, no problem, We proceeded to wait for order as usual.
Received all the fries together in one bag mess. Asked again for Separate Fries for my Mother ... They Laughed at me. Gave me a bag and said put your Fries in this separate bag.
I became angry and demanded...Reluctant attitude but complied.
Just cannot believe their general Disrespect and non-compliance with Customer Consideration. Gregory Phillips, USN/Ret
Product or Service Mentioned: Five Guys Customer Care.
Reason of review: Damaged or defective.
Monetary Loss: $18.
Preferred solution: Let the company propose a solution.