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Went into five guys ten minutes prior to closing to get to go food. The one employee grunted when we walked thru the door. I said if its to late we will go next door and eat at Chipoltes. They said its fine but gave poor service. Food was horrible fries were mushy...
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2.2
I didn't like
  • Unresponsive corporate
  • Service
#1063498
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Horrible customer service once again. I am frustrated about the service I received once again from a very specific gray shirt. This is the second times I've had trouble with her. She has purple hair and the back of her head is buzz cut. Gauged ears and glasses. A few...
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4.5
#1045283
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Pleasant Hill, ca. Location, cresent Dr. STAFF WAS ARGUING, VERY VERY BAD BUSINESS, TO THE point nation's will be the #1 place we order from, we have not eaten at 5 guys in 2 years... This visit was real bad, real bad... Unfortunate for sure, good food, not worth it!!!...
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4.2
#1031860
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Five Guys - EXPENSIVE

Five Guys
#1066569
3.5
I actually liked the food it was lovely. But I didn't get a drink because I begrudged paying nearly 15 quid for a glorified macdonalds meal. I don't eat fast food often but when I do again I'll go back to my fiver a meal jobs. It's no surprise the restaurants are always empty. Seriously. Sort it out. The burger was nice but not worth 8 quid!!!
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Five Guys - Salt

Five Guys
#1066409
They way way over salt their fries
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Five Guys - Waited more then 30 min

Five Guys
#1061688
4.3
Order online because I thought it would be convenient however ended up waiting more than 30 min .. and order was never ready!!
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Five Guys - Found hair food

Five Guys
#1049569
1.8
I went to five guys for my first time and my burger and family burger had hair in it not good impression I will never go back very disappointed
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Dulles airport B gates. Supposed to be open 0500. Last three times I went there not open until 0515, had to board missed breakfast... I really wanted their burgers and eggs. When the girl came to the counter I ordered and said no cheese. She asked if I wanted cheese. I...
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3.3
#1028320
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I order my food had to wait twenty minutes, the white bald headed guy the tatooes leaned over my sandwich with his hairy arma and face he is rude i hate cominv there when he is there bad cusromers service, found out his name is jed the manager there is rude desriee...
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1.3
#1010918
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I went to this 5 guys burger, with my brother and friend in downtown Boston and I must say it was a mistake. My first experience and my last. 1st our order came after 5 orders that were placed before ours. Then my brothers burger was not what he order and these workers...
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Anonymous
Anonymous

Why did he eat half the burger if it wasn't made the way he wanted?

1.4
#1010472
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Horrible staff; they are disrespectful and their service is very bad.
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Anonymous
Anonymous outsider looking in

Why is it the District Managers sleeping with women at every store then fire the ones who won't subject themselves as such their really need to be an investigation done holler...

#1006261
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At this new location in Aventura Mall 5th Floor. 1/3/2017, 1:14:43 PM , Order ID: AAAE4F2YACAZ, employee: BASHIK M , store # FL-0395, Ordered 2 Reg. Cajun Fry & 1 Bacon Cheese Burger. At order, I asked for Fries for my Mother... Separate Bag. She said of course, no...
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Anonymous
Gregory

Issue resolved.Manager apologized, and offered Free Lunch for one day.

offconsumerpissed
off***sumer***ed

Everything about that was embarrassing. For starters, why did you feel the need to add in your service? (Rhetorical question, as everyone knows you are trying to get everyone ...

3.9
#1002167
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I need to speak to cooperate about inappropriate behavior at five guys and harassment of employees etc. Other employees being harrassing. Gossip and other inappropriate things. It is very hard to get cooperate to pay attention to what is going on. Five guys has had 63...
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4.0
#998982
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French frie amount all over the place. last weekend i ordered a large frie & when i got home it was less than a regular size. i just visited fort lee location & i told them about it & they made good for it but i should not have had to sound like a whiner, this was not...
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5.0
#991463
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