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I was in the restaurant in Walden Galleria mall , Cheektowaga, New York. I had to do a double take, everyone was so professional yet ‘family-style’ friendly, this is no gimmick nor a come on because every time I’ve gone into that restaurant the service is impeccable,...
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5.0
I liked
  • Customer service good tasting food friendly clean environment
#1112074
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Hi .. Recently I have attend interview in five guys for Gm position. I saw the add in Kijiji, the add dint mention any salary range. I applied and waited,I got a call from Hazel Martin ( Area Coach) on next day around 10:30 pm saying come for inter on this 26 th...
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Anonymous
Anonymous

Based on your posting alone, your certainly don't sound like manager material!

#1108298
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I was in your Moorestown location in New Jersey around 6:20 6:30 today in the dining room eating my dinner this nasty person manager whoever he is his name was Michael bald-headed gentleman probably in his late 30s early 40s came out back screaming and cursing at one...
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2.4
#1100903
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Five Guys - I paid $8 for a basic burger. NEVER AGAIN. Good riddance.

Five Guys
#1131704
This was yesterday. I decided to try 5 guys and I was more than disappointed. It was just a double cheeseburger and *** fries. The people were very friendly and courteous so no fault on them. I was just expecting a better food experience considering I was paying $3-$4 more for food that is easily accessable with the plethora of food establishments in Atascocita. No more. Goodbye.
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Five Guys - Poor order taking by clerk. Too much salt. Ghetto behavior.

Five Guys
#1123567
Had to repeat a three item order three times. Twice the usual amount of salt on the fries. Ghetto begavior of shouting, by a caucasian customer, went unchallenged by the burly male staff. Were they waiting on the customers to call 911? The time was 6:30pm 10/30/17 at the Bradenton store on Manatee Avenue.
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Five Guys - They fired a cashier because i gave her a tip

Five Guys
#1118686
I asked a cashier for change. She gave it to me and i told her to keep 4 dollars for herself put it in her pocket. This happed a few months ago i visted today to find out she was fired because she did what i told her to do Easton town center columbus ohio
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Five Guys - To noisy

Five Guys
#1115476
1.9
Details
The music is way to loud. It is so loud the people taking your order can't even hear you place the order. You can't have a conversation it's so loud. Not a relaxing atmosphere
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STORE IN SALISBURY, MD - Requested hamburger came with the wrong condiments and staff could not have been less concerned. In fact, their first response was that "they can't touch the food" this when they had just given we the order less that 60 seconds prior. This is...
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2.3
I didn't like
  • Shorted food
  • Incompetent service
  • Service
#1092734
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We were the second customer of the day at the Triadelphia W.V store,we ordered a cheeseburger,a little cheeseburger,and a regular frie,after we sat down I said to my wife that doesn't look like a regular frie,I showed the employee and he gave me another cup full,as we...
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3.0
I didn't like
  • Shorted food
#1083110
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This is a complaint against the rude obnoxious worker with the bad teeth and attitude. We tried to place an order to go and this unprofessional Cathy Kathy made a flippant snide remark that "don't tell me it is to go we put all orders in bags to go" next this Cathy...
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1.0
#1080358
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So,I went to five guys in Milton Keynes a while ago and this is what happened-me and my mum walked up to the counter and looked at the menu. The menu was so basic it had like 8 things on it,so I order a cheeseburger and my mum orders a drink. We refused to get two...
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#1068906
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Went into five guys ten minutes prior to closing to get to go food. The one employee grunted when we walked thru the door. I said if its to late we will go next door and eat at Chipoltes. They said its fine but gave poor service. Food was horrible fries were mushy...
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2.2
I didn't like
  • Service
  • Unresponsive corporate
#1063498
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Horrible customer service once again. I am frustrated about the service I received once again from a very specific gray shirt. This is the second times I've had trouble with her. She has purple hair and the back of her head is buzz cut. Gauged ears and glasses. A few...
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4.5
#1045283
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Contact Five Guys

Mailing Address:
Five Guys Enterprises, LLC
10440 Furnace Road, Suite 205
Lorton, VA 22079
Phone:
(866) 345-4897
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Five Guys Products and Services

Pleasant Hill, ca. Location, cresent Dr. STAFF WAS ARGUING, VERY VERY BAD BUSINESS, TO THE point nation's will be the #1 place we order from, we have not eaten at 5 guys in 2 years... This visit was real bad, real bad... Unfortunate for sure, good food, not worth it!!!...
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4.2
#1031860
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