Submit ›
or
2.1 Based on 33 reviews
Respond to your
customers
  • Customers like
    • Dont even think about blaming your employees for this 2
    • Jalepeno peppers 1
    • Jelepeno peppers 1
  • Customers don't like
    • Service 3
    • Prices 2
    • Unresponsive corporate 2
Advanced
search
loading...
More Less
  • From mobile
  • 2 days ago
  • #905157

I recently tried five guys for the first time last week. Although the service was good, the staff friendly and helpful and the burger was good, I was disappointed at the size of the burger and fries for the price I paid. I could have gotten two triple cheeseburgers & fries from steak n shake for the price of the child sized single burger here.

Add comment

8/7/16, ~815pm, 1513 Brandon blvd fl: I'm eating at a table in the store, a loud couple enters, the woman appeared to begin digging between or moving (?) the lobby peanut boxes. A younger woman, also dining at a near by table, tells the woman an employee will help her with that. The woman snaps at the customer that she's the owner and I think she stomped off. I am not 100% sure now. I was shocked. Then a 3rd person, a male the other two called... Read more

Was this review helpful? 0 0

I visit one of your news store in raleigh north carolina on capital this past week it was on a thursday july 14 around 1 pm. I ask to speak with a mgr . and a employee went and got a guy name matt so i said that my lg ff was to salty and he told me that all five guys ff are like that like so what but the employee did offer me some ff without the salt and i thank him for that he did a better job then that mgr Read more

Was this review helpful? 0 1

Horrible will never eat again

Add comment

The last 2 times i have been to the local 5 guys the pickle was thicker than the burger patty. Why the *** would I pay nearly 6 bucks for a burger that has the same amount of meat as a burger on a dollar menu anywhere else.

Add comment

In the Brandon mall in Florida. I was in the food court in line, not only was I not being recognized noticed or acknowledged. There was an employee that was off duty in front of me in her regular clothes who had her small dog sitting on the counter. There was also an employee who is dressed in uniform who seemed to be off the clock who was in front of me. I can't believe what my eyes were witnessing. I wasn't being acknowledged, a dog sitting on... Read more

Was this review helpful? 0 0

Way too expensive! Greasy fries and drink had way too much soda water. Burger was good, but too thin.

Add comment

Everyone I use to work there. and they are the most worst people how they treat there staff. My father was very sick. they wouldn't understand my problem. instead they would fire me. I guess everybody has a parents. the manager at the store wouldn't understand me at all. I would never go there to five guys anymore or eat there. they are such users.. When i first work there I asked for only part time position. and the manager wouldn't listen. he... Read more

Was this review helpful? 0 0

I am a regular customer at Five Guys in canton md at the location off boston street and I happen to work next door to this verI am a regular customer at Five Guys and I happen to work next door to this very Five Guys location me and my coworkers have all eaten from there numerous of times. In time when we do not have any customers at our store we sit at the Five Guys chairs or Panera chairs and we wait on clients. Cheryl happens to be the owner... Read more

Was this review helpful? 0 0

Store FL0221 a - June 10, 2016-12:43:02 pm. Took my 94 year old mother for a lunch to one of her favorite spots. Very crowded, dirty and not enough help. 4 people working lunch is totally ridiculous. We waited 15 minutes for our burgers. The buns were cold and stale, hamburger was also cold. We have never had such a small order of fries since going to this restaurant. We never even finished the ketchup so you know there were scarce. ... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Five Guys.
Filing a new complaint about
×